pottery barn turner square arm leather sofa reviews

Trained staff gives you only bogus answer. After the third delay, I called to cancel the order for a full refund as the item has never processed beyond my original ordering. Enjoy reading our tips and recommendations.A link has directed you to this review.

I let Aisha know that it's unacceptable that I have been charged over $700 for item I have not received, that I cannot track, and that I have had completely unsatisfactory response from PB about the item.Aisha told me to hold and she would get a supervisor, Ashley M. Aisha came back on the line and told me that her supervisor was not available to speak to me, but the supervisor said that I cannot request a refund, because the rug comes from a 3rd party vendor. © 2020 Williams-Sonoma Inc. All Rights Reserved | She told me that she cannot release the vendor’s name.

They have held up very well in the washer and dryer.

The website was very easy to use.Always a great experience, even if browsing for ideas of DIY in great home décor. The order did not arrive on Monday, July 6th.I called PB Customer Service again on July 18th at approx. Many times I have used their ideas for decorating my own home! My mom always shops there so I guess they must be really great LOL.

I will never shop there or at any of their affiliates again.Thank you to Adrienne at PB who finally looked into this issue and fixed it. One thing that I appreciate most is that, thus far, I've rarely heard "Oh, you can get than on-line." Construction • Square arm. Since then, I've been checking my order status and Pottery Barn has revised the dates twice more without even alerting me. When I chose to order from Pottery Barn, I had assumed there would be good customer service since their prices are not cheap. And I never got to speak to a supervisor as I was put on hold for 20. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission.

• Removable legs feature a dark brown Walnut finish. To date, the firmest seat I've felt is the Pottery Barn Turner leather sofa in their showroom. I was expecting to receive the order sometime in June.On July 3rd (around 2am) I received an automated e-mail that my order was back-ordered until Late-July.

I the customer should not be at the mercy of the manufacturer - I repeat this WAS NOT a customer order.I ordered a chair from Pottery Barn on May 23 and since it was a custom item, the time frame was supposed to be 8-10 weeks.

Pottery Barn carries very nice items. I have filed a dispute for the purchase with my bank and am still waiting for resolution.Ordered a rug on May 11, 2020. The purchase order is nothing to do with me, the customer. I never expected this from this company.ConsumerAffairs is not a government agency.

Enjoy reading our tips and recommendations.I ordered some quilts online and they were wonderful. 7:30pm and spoke to a CS representative named Aisha. Companies pay us to be accredited or when you click a link, call a number or fill a form on our site.

Today I was advised I would have to wait 10 business days for Pottery Barn to hear back from the manufacturer, maybe they will, maybe they won't cancel this order.

Sometimes products may arrive separately but you will only be charged one delivery fee per order. This is not a special order, the bed was not delivered in the promised time and I am not confident the bed will be delivered anytime soon; was advised there is an issued with manufacturing. Comfort meets quality. Not sure how to choose?

It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers.Copyright © 2020 Consumers Unified LLC.

I asked what I can do to rectify this and was told nothing other than I need to wait for delivery. • Corner blocked, kiln-dried hardwood frame mortise-and-tenon joinery provides exceptional structural integrity.

With its high back, thick arms and down-filled cushions, Turner is one of our most comfortable seating collections. Fast forward 12 weeks and I haven't heard anything from Pottery Barn since then other than an email on July 11 alerting me to the fact that "the dates have been revised." Be the first one to find this review helpful However, they are the most realistic ones on the market.

Was advised I cannot get my $600.00 in gift cards back because there is a purchase order with the manufacturer, and I have to wait until the manufacturer cancels the order. Merchandise is clean, which, to me, is extremely important.

All Rights Reserved. I have always enjoyed shopping with Pottery Barn! On March 21st, I purchased a $750 rug (including a $149 delivery fee) on-line.