3 c's of assertive communication

Courtesy 3. Four Essential Steps to Assertive Communication . The word “The self-control we mentioned earlier should be used here.Your voice needs to be relaxed; you should sound (and feel) calm. This method of communication will ensure that your message comes across clearly.The concept is your starting point.

You're being discourteous and interrupting their attention. In the context of Psychology, “[a]ssertive self-expression is direct, firm, positive – and, when necessary, persistent – action intended to promote equality in person-to-person relationships” (Alberti & Emmons, 2008).

Controlled: You are “tracking” the other person and modulate yourself if necessary. January 13, 2019 Make a clear statement of what you think, feel, need, or want. Please try again. It is a waste of time to speak to an audience whose eyes are glazing over because they are overwhelmed with the amount and flow of information you are providing and meaningless to write communications that no one reads because the receiver has lost interest before you get to the point. Use "I" messages and claim what you think and feel. Genuine listening engages them and helps you attune your message so that they will be receptive. You communicate with more than your words. These are all a part of your concept, and communicating this clearly is absolutely necessary. If you're discourteous to listeners, you'll lose them. Genuine listening engages them and helps you attune your message so that others will be receptive. Whatever it is, it’s worth your time as in the end both parties feel good and no one ends up hurt.By nonverbal, we mean body language, eye contact, posture, listening cues, and reactions.

Communication is so important that it can make or break a relationship and is critical to success, and instantly reflects your self-esteem to listeners - for better or for worse. Customs' agents are expert at reading body language to spot liars. Clarity: your message is clear and easy to understand. Say what you think or feel, and mean what you say. Your impact wanes with words. 7, but ask yourself why you wouldn’t directly say, “I prefer not to talk about that now (or here),” or “I don’t know you well enough to discuss that.” If you think the real answer is no. 6 Keys of Assertive Communication Darlene Lancer, JD, MFT. Key to effective communication is authenticity, meaning honesty and congruence. Check your spam folder, and email me if you don't get an email confirmation. To be an effective communicator, listen with attention and respect to what others have to say. Assertiveness can help you express yourself effectively and stand up for your point of view, while also respecting the rights and beliefs of others. The concept is your starting point.

It is respectful, direct, honest, open, non-threatening and non-defensive. Assertive communication commands respect, projects confidence, and … Get the Ask yourself the following questions to gain greater clarity.Consider each point. Also, their meaning may be different than you understood, and repeating provides an opportunity for clarification.Timing is critical. There are main three main points of assertive communication that defines it. Communication is so important that it can make or break a relationship and is critical to success, and instantly reflects your self-esteem to listeners - for better or for worse.

You relay information with your entire body through:What you don’t say, your body reveals. If you communicate wisely, Let’s face it, aggressive communication is stressful (as can be passive); one of the people involved generally ends up feeling humiliated or threatened. severely to profoundly. 3. If you only choose to work on one business skill in your entire life, communication should be that skill. Tell them how you feel when they behave a certain way. Assertiveness Seeks Equality. They will need to know about your preferences for graphic design, the language you’d like to use in the advertising, the product packaging, how to talk to an unhappy customer, and more. Means I have to keep putting up with stonewalling from other people and their perceptions of me if they know I’m hearing impaired. Take a look at your recent marketing efforts and see whether they pass the test of the 3 C's: Crisp and Clear

The sender of the message must take into consideration the receiver’s mind set and convey the message accordingly. It is respectful, direct, honest, open, non-threatening and non-defensive. You’ll be disappointed and are setting yourself up for an argument.This is the hardest element. Paraphrasing and repeating what was said to you will show them that you care and are interested. It should convey all facts required by the audience.

That doesn't mean to say, "I think you're inconsiderate," which labels and judges their behavior, without revealing how you feel or how it affects you. But we are all human, and sometimes you will need to correct or reroute an employee.It’s important to sandwich your criticism between praise. During assertive communication, a person stands up for their own needs, wants, and feelings, but also listens to and respects the needs of others. You may feel like no one truly listens to you or values your input.Assertive communication is what we should all aim for, as it’s the best of both worlds — Of course, sometimes it can be hard to form this habit and stay away from the other two styles of communication. Clarity 5. Assertive communication commands respect, projects confidence, and inspires influence. Acknowledge the things the employee did right. This means that, among many other skills, Employees and customers will look to you for answers, suggestions, and feedback. When you beat around the bush, it belies insecurity and/or lack of knowledge. You must hear in order to be heard. 13. Tell them what you would prefer them to do instead. Imagine you're at a party and someone asks you a personal question that you don't want to get into then and there. Your listener will want you to cut to the chase and get to the point. In either case, your listener is confused and doesn’t know how to respond and/or may not feel that he or she can trust you.The purpose of communication is to impart information and feelings, not to vent, avenge, or scold. There are 7 C’s of effective communication which are applicable to both written as well as oral communication. By now, you have taken a step back and allowed others to have some control.