rooms to go decorator club

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I understand that this was caused by no fault of yours, and we again do apologize for the inconvenience that has been caused.As you have requested, we did arrange a return for a refund for the set.

Thank You for Your Reply! He said, I'll call dispatch and make sure they call you. As explained is previous email responses, the refund credit is processing back towards your finance account at this time.

I told the driver to take the bed with him and I would call and ask Jeremiah to send out the correct bed. I reiterated, you must have contingency plans to resolve customer concerns…don't you? These home accessories are the supporting players that let your furniture truly shine. Cue the storage bench.These versatile bookcases hold it all, style on top of style.On purchases made with your Rooms To Go credit card through 9/7/20.

After a lengthy conversation and our sales person telling us that they would call the day before delivery and provide a 4-hour window, we agreed on Friday 06/01. I told the manager, I don't want to spend my hard earned money with a company like this, please credit my account and make arrangements to pick up your furniture!

Cindy's newly expanded collection shows you how to update all your rooms with subtle elegance & confident touches.Tasteful, bold shapes, plush materials & extra details create luxury at every turn. Saturday the 9th, the store manager called and was extremely willing to resolve the issue on HIS TERMS!

With our vast selection of fun, functional and fashionable styles, you can decorate …

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He said…I don't need your signature and stormed out and got in the truck and left!!! No more than 10 minutes later , your driver called me and said he was in front of my house!!!

We purchased two pictures (floor samples AS-IS). it is 9:40 now and my wife is not available and I'm 45+ minutes away.

From vases and bookends to baskets and sculptures, decorative accents set the scene for interesting and cohesive interior design. I was told NO!

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I have read and agree to the Pissed Consumer He said, ok, will a one hour window work for you? Mgr, without a resolution. Surround yourself with beautiful things in every room of your home.Low-profile, sleek silhouettes, modern materials & a refreshing color palette. I said, you are kidding, you made a mistake and I have to wait in line for you to make it right??? So, I said, ok…we can wait until next Saturday 06/09. Pardon me, what a joke!To add insult to injury, I read this on your website: "Committed to your Satisfaction" and "Customer satisfaction our first concern"!

Make bright walls or upholstery pop with large neutral decorative … Someone at the store or warehouse had made a mistake, I assumed it was no big deal…they would take it back and return with the correct bed.

Really?

THE THIRD ISSUE – I assumed since the error was on YOUR part, they would make this right and deliver the correct bed the next day. With our vast selection of fun, functional and fashionable styles, you can decorate your space from top to bottom.

He blatantly told me, that's not an option…we can deliver the right bed Monday! The following are the details of my experience with Rooms To Go.On 05/26 we made a purchase, reference invoice xxxxxx, xxxxxx and xxxxxx and requested items to be delivered 06/02. SECOND ISSUE - Friday morning 06/01 my wife asked "what is the delivery window so I know when to leave work"?

Well, that was a lie...I went through "*** and back" to get anyone to come back out here even though I paid $79.99 to put the bed together.

Oh boy, was I mistaken…I was told there is NO WAY on such a short notice! We are processing your message. the whole experience was horrible and I will never deal with this company and there delivery service againI really appreciate you posted this review.

Help improve the look and feel of your living room with decorative accessories like black and white photography of New York City … We agreed, however, when I scrutinized the ticket on delivery day, we did not receive 20% off the agreed price of $224.99, but rather the original price of $249.99! Adding wall decor to your home is a great way to show off your artistic tastes. Equal Monthly Payments required for 60 Months.

Our content is free because we may earn a commission if you purchase products after clicking ads on our website. Pissed Consumer © 2020 All We advised our sales person that we work during the week and that anything other than Saturday was really inconvenient. I’m really sorry about your experience and that we were unable to resolve this to your satisfaction as we had hoped. View product availability in your area by entering delivery location.You'll be ready to roll with a stylish bar cart in your kitchen or dining area.Your overcrowded closets are calling for backup.

I responded that's a problem…. They delivered the items, when they got ready to set up the bed I realized it was the WRONG bed!