camp granada bedroom furniture by american signature

People buy china made junk, then act surprised when it falls apart I am planning to buy a dining room table and found a Value City near my home (Milwaukee, WI). My boyfriend and I purchased a sofa, chair and matching ottoman from the American Signature Furniture store located on Route 31 in Clay, New York.

U...Dimensions 52"h x 27"w x 18"d 132cm h x 68cm w x 45cm d 7 drawers.KidKraft�s new End of Bed Storage Bins offer a great place to store books and toys, even blankets and clothes. Manufacturer Video. By using this website you agree to our products at no additional cost.

So gad we have this forum available to us.

I CALLED TODAY 3-4-08 AND WAS INFORMED THAT THERE IS NOTHING THEY CAN DO FOR ME SINCE IT WASN,T REPORTED WITHIN TWO WEEKS. Sincerely... Linda Willis 618-977-3742. 3/19/08 Called to confirm that I would be up to pick up ordered furniture that was scheduled to be in. I do not recommend this store. We only sold the living room furniture because it was so big. I would have to say... this is by far the WORST place I have ever experienced. Why am I getting a "repaired" product, when this bedroom set should be NEW.

We then had told them what we had bought a set and you are holding it for us.

The night before the 2nd delivery we received a message stating the armoire and TV cart would not be delivered as it was damaged. THE WARRANTY DOES NOT GIVE A TIME FRAME.IT SAYS THE COVERAGE IS SEVEN YEARS ON FABRIC AGAINST TEARS, RIPS AND BURNS. The furniture was delivered exactly when it was promised and then the problems began. Beautifully Crafted Wooden Bunk Beds and Furniture.

3 weeks and the bedroom set was still not completed.

we bought everything, every furniture (living, dining, bedding even mattress) is from VCF(whitemarsh, MD) store, the service always is great.the delivery is always on time.they call up before delivery o double check.anything wrong they response promptly and free of cost.and they deliver mattresses $500 + FREE !!!

I have several friends in the furniture business and they agree that you can get cheap stuff at almost any furniture store and the quality depends on the price and you do have to really look at what you are buying. The swivel chair was not delivered because it was noticeably damaged and was not loaded onto the truck. 1 sold. The Hampton Collection. Matter of fact one of the most popular lines that are sold at furniture stores throughout the midwest is made by a company affiliated with value city.

He said he was willing to leave a deposit on the dresser but not charge his credit card for merchandise that he wasn't receiving for months. I had a very positive experience with American Signature in Brandon and would recommend their furniture highly. In May of this year (2009), the leather on two parts of the sectional started to peel off. If you by some of the mass market, mass produced imports from China you will get new furniture shortly thereafter.

I wanted the chaise replaced with the rest of the furniture. Designed with log cabin-inspired planks and fitted with our exclusive Twig hardware. IT WAS DELIVERED IN JULY 2003. Pieces ordered were canopy bed, 2 night stands with marble tops, armoire, and large chest. The sales rep said, " don't worry just put a deposit down on it and when you close on the house we can start the finance process". I NOTICED ABOUT THREE WEEKS AGO THAT THE CORDING IS RIPPED AWAY FROM THE CUSHION I TURNED IT OVER AND NOW NOTICED TODAY THAT THE COVER IS TEARING AWAY FROM THE CORDING.I PURCHASED INSURANCE WHEN I PURCHASED THE FURNITURE. I am out of a delivery charge even though this whole ordeal was their fault.

The pieces were delivered the day I came home with my newborn son. The sales rep lied to us telling us that they would hold the furniture for us. Bun feet with adjustable glides.

Ordered the Rose Garden corner chest and lengerie chest last week, we opted top/u and so far been there three times to exchange.

After a lengthy and frustrating - what I call a fight - with this store they agreed to credit the price of a night stand and the fictitious delivery fee that they make up.

Now after reading all of this I think I may just tell them to give me a refund. Thank you all for the very important heads up---you all probably saved us thousands of dollars, living room set--bedroom set---and childens room.

The couch is a sectional and the clip will not old so that each time someone sits down the couch breaks apart, the leather nap has been scratched in several places so the fabric shows, the underlining is falling down, the wood legs had chips and the couch had several dirty marks on it (it is white).

Used (normal wear), 100% Solid Pine Twin Bed, Chest & Two nightstands.

When he bought the bedroom set, he was told the dresser was on back order and that he would have to pre- pay for it it even though it was not due to be delivered until May (it was March when we were ordering it) He told them that he would not take the bed and mattress until everything had arrived. Serial Number: 76622843 When the delivery guy shows up and bring the furniture in you check it then. It's when American wants to deliver. Offers four drawers with deep, roomy storage space. We measured, we checked it out and it was just want I wanted. ), we agreed that they would come with an empty truck and pick up all of their 2nd hand, less than Salvation Army quality, over-priced furniture and credit my account in full. No problem. I work for Value City Furniture, which is a division of American Signature.

One of the TV cart's doors was crooked and would not close, as well as, had noticeable scratches. We use cookies to improve your experience on our site and to show you personalised advertising. Plump top cushion and kick pleat skirt, covered in 100% cotton twill.

After reserving a truck and taking the day off work I was told only 1/2 of the bedroom set was in. Bring home the rustic style of traditional cabin living and create an authentic retreat of just how you remember camp to be with the Camp Granada Collection. I too was almost ready to buy from American Signature, that is until I read these complaints! The worst customer service experience I have ever had with a furniture store.

Ashley.