WHITE-GLOVE DELIVERY. That is also down due to Covid-19. She declined. He was helpful, but lied to me about being able to earn Macy's Rewards if I used my Macy's card to buy the couch, thus I lost out on about $125 in rewards. I signed up for Trustpilot because I trust and use them all. Another package stucked at UPS office - again no possibility how to ask Macys for assistence. Mean while I keep checking my account for the status. Come on it's 2020!Their place is dirty the workers are nasty at least at the Concord Mall We’re in this together! Where is your accountability CEO. I don't understand how it takes almost a month to get status of a watch I purchased back on April 25th, 2020. Then I start the whole process again, and it doesn't work again.
No wonder you are closing so many stores. I have been a loyal customer for 20 plus years.
I would advise shopping elsewhere. About 1-2 hrs after I ordered for her, she called me to say cancel order as someone sent her item as a gift. but I had acutually called and canceled it the next day, As soon as I had the order number which I needed to cancel it.
You don’t deserve any government bailout money because you don’t have the slightest clue how to operate. I looked today now I've been charged a 3rd time. You don't disclose online that shipping would take this long and just my luck UPS is now reporting damage so I still don't have the watch and it's 5/19 today. We then went out to the truck and when they opened the cardboard box to the second replacement sectional, he showed me a 3 inch tear in the side of the new center sectional and said, "We can't bring this one in, we'll have to return it and bring a new one back..." We went in, looked at the one they did deliver, hooked it up and all seemed fine. Macys.com, LLC, 151 West 34th Street, New York, NY 10001. This order was for Mother's Day, I want a refund or track down my order and REALLY get it to me.
Due to Covid-19 and the stores being closed I placed an online order for several dresses. To, get to tbe review itself, go to top of post for item your viewing to the, right it shows how many reviews, product has. I want my order and I want my credit on my purse. Macy’s … I have ordered several over the years and all have been the real name brand perfumes such as Versace, Elizabeth Arden, etc... all real perfumes.I would NOT order anything from Macys at this time, I have been waiting since June 2,2020 for an order, There is NO customer service department and NO customer representatives to help you if any issues. It then took more than 55 minutes to be connected to a supervisor who then handled the problem.
It just keeps saying "processing." It worked every time for me.
Update: My sister returned the product & Macy's received it a week before my credit card statement came out. I am a very good customer of Macy's. We’re getting a couch but not sure if the take away our old one.Looks like you're using new Reddit on an old browser.
I emailed I called the corporate office same thing don’t use COVID 19 as an excuse if you able to TAKE orders and customers money you damn sure should answer the phone!! They agreed to investigate the issue, but that never happened. Then every month you get survey asking you on how they did but never responding to your comments. Macy's This is unacceptable. Plus there was issue w/ web site so I did NOT read full return policy. Tried the support number, the service number, the order number. BUYERS BEWARE! It's frustrating if you have to go through this any time you order something. So Macy's, what do we do when we cant contact you in any way possible. I was charged late fees because I did not receive the statement in mail due to Covid and online banking statement did not work since their system does not work properly. Macy's credit report department staff was rude and gave me inaccurate information. Pkag left @ door. Called 7 times all numbers I could find. I will never order from this company again, has been a nightmare and it's obvious why they are swiftly going out of business. The second package didn't show up because my apartment building disappear today, yes according to UPS I don't exist, they couldn't find the building, It's on goggle maps but UPS can't find it. I don't want to purchase stuff now to have it be in limbo for the next few months.Also anyone know if you can split the payment between two cards? ” in 2 reviews “ My purchase included kitchen/dining, living room and master … I love this brand! Called them to waive off 2 late fees.